Activating or deactivating responses in case of absence
ro:Activarea sau dezactivarea răspunsurilor în afara biroului
ru:Включение или отключение ответов вне офиса
pl:Włączanie lub wyłączanie odpowiedzi poza biurem
ja:オフィス外での対応の有効化・無効化
zh:启用或禁用办公室外的回应
de:Aktivieren oder Deaktivieren von Abwesenheitsantworten
nl:In- of uitschakelen van reacties buiten kantooruren
it:Abilitare o disabilitare le risposte fuori ufficio
pt:Activação ou desactivação de respostas fora do escritório
es:Activar o desactivar las respuestas fuera de la oficina
fr:Activation ou désactivation de réponses en cas d'absence
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Introduction
When using Ikoula shared hosting, the management of automatic replies is not possible from the webmail. You will have to connect to your Plesk interface in order to configure, activate or deactivate automatic replies.
Access to the configuration
First, you need to log in to your Plesk management interface. Procedure to access your Plesk : HERE
Once in your management interface, in the top left menu, click on "Mail".
Then click on the email address in question and go to "Auto-Reply".
You are now at the place where automatic replies are configured.
The configuration
In order to configure your auto-reply, click on "Switch on auto-reply" to activate the protocol.
Auto-reply message subject: The subject of the automatic mail
Message format: 2 text formats are available. HTML is for a better appearance as it allows you to enter formatted text with different font styles but be aware that some email clients do not support HTML messages.
Encoding: This is the encoding that defines how the characters in the text are displayed. The recommended encoding is UTF-8.
Auto-reply message text: This is a box where you can put the message of your automatic mail.
Forward to: Place to put the address that will receive the original mail after the automatic reply is sent.
Send an automatic response to a unique email address no more than (times a day): Possibility to put the number of times (per day) that the automatic mail should be sent to an email address.
Attach a file: Allows to link a file to the automatic mail
Switch off auto-reply on: Configure the date at which the automatic mail should be deactivated.
Enable comment auto-refresher