How to reset your customer account password
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fr:Comment réinitialiser son mot de passe de compte client
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Can't connect to your ikoula interface?
Here is the procedure for resetting your password.
You will have to go to the ikoula interface:
- 1) You must click on Connection
- 2) Click on Forgot your password?
- 3) You must enter your email address in the box (1) and then click on Send me my password (2)
- 4) You will receive a verification link in your mailbox, you will have to click on it.
This will take you to a standard login page.
Fichier:KBMDP4.PNG
However, you will receive a 2nd email with the login details to be changed thereafter for more security.
And finally
You must change this by following the procedure below:
https://fr-wiki.ikoula.com/fr/Comment_changer_son_mot_de_passe_de_compte_client