Difference between revisions of "Open a ticket to Ikoula support team"

Revision as of 20:24, 24 March 2016

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	First of all visit you on-site https://extranet.ikoula.com et Click here to connect
	Enter your customer account ikoula and click on ' '. login ».
	To access the management tickets click on the blue button " '. TICKETING ».
	Click then on " '. OPEN A NEW TICKET »
	You can then choose between a problem concerning one of your current benefits or a whole " '. Another » problem. If you choose this last type directly the nature of the problem.
	If you choose " '. one of my current benefits » A dropdown you will select the relevant provision.
	Then choose the type of problem the following list : -OS -Network -Upgrade -Reset -Graphics resources -KVM access -SSH access -Access TS -Plesk license -Plesk interface Plesk -Plesk configuration -Extranet interface -Another
	Finally there you just enter a description and click on " '. CREATE TICKET »

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+<span data-link_translate_de_title="Öffnen Sie ein Ticket für die Halterung Ikoula"  data-link_translate_de_url="%C3%96ffnen+Sie+ein+Ticket+f%C3%BCr+die+Halterung+Ikoula"></span>[[:de:Öffnen Sie ein Ticket für die Halterung Ikoula]][[de:Öffnen Sie ein Ticket für die Halterung Ikoula]]
 <span data-link_translate_nl_title="Openen van een ticket naar de beugel Ikoula"  data-link_translate_nl_url="Openen+van+een+ticket+naar+de+beugel+Ikoula"></span>[[:nl:Openen van een ticket naar de beugel Ikoula]][[nl:Openen van een ticket naar de beugel Ikoula]]
 <span data-link_translate_it_title="Aprire un ticket al supporto Ikoula"  data-link_translate_it_url="Aprire+un+ticket+al+supporto+Ikoula"></span>[[:it:Aprire un ticket al supporto Ikoula]][[it:Aprire un ticket al supporto Ikoula]]