Difference between revisions of "Open a ticket to Ikoula support team"

Revision as of 16:31, 9 February 2017

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	First of all visit you on-site https://extranet.ikoula.com et Click here to connect
	Enter your customer account ikoula and click on ' '. login ».
	To access the management tickets click on the blue button " '. TICKETING ».
	Click then on " '. OPEN A NEW TICKET »
	You can then choose between a problem concerning one of your current benefits or a whole " '. Another » problem. If you choose this last type directly the nature of the problem.
	If you choose " '. one of my current benefits » A dropdown you will select the relevant provision.
	Then choose the type of problem the following list : -OS -Network -Upgrade -Reset -Graphics resources -KVM access -SSH access -Access TS -Plesk license -Plesk interface Plesk -Plesk configuration -Extranet interface -Another
	Finally there you just enter a description and click on " '. CREATE TICKET »

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+<span data-link_translate_en_title="Open a ticket to Ikoula support team"  data-link_translate_en_url="Open a ticket to Ikoula support team"></span>[[:en:Open a ticket to Ikoula support team]][[en:Open a ticket to Ikoula support team]]
 <span data-link_translate_he_title="פתיחת כרטיס בתושבת Ikoula"  data-link_translate_he_url="%D7%A4%D7%AA%D7%99%D7%97%D7%AA+%D7%9B%D7%A8%D7%98%D7%99%D7%A1+%D7%91%D7%AA%D7%95%D7%A9%D7%91%D7%AA+Ikoula"></span>[[:he:פתיחת כרטיס בתושבת Ikoula]][[he:פתיחת כרטיס בתושבת Ikoula]]
 <span data-link_translate_ro_title="Deschideţi un bilet de la suport Ikoula"  data-link_translate_ro_url="Deschide%C5%A3i+un+bilet+de+la+suport+Ikoula"></span>[[:ro:Deschideţi un bilet de la suport Ikoula]][[ro:Deschideţi un bilet de la suport Ikoula]]