How do I reset my server

Objective

This article shows you how to perform a reset on your server Reset is an operation that is to install a "naked" operating system on your server.

You will lose all yours data as a result of this operation. Make sure you have backup before you consider this operation.

This procedure works as well for a dedicated physical server or a virtual server VPS Flex.

NOTE: after reset, the access (ssh or rdp) will be those of the delivery of the server! The mail delivery containing these access will be returned to you!

procedure

• Connect to your extranet space
• Choose according to your case Physical Server or Virtual server

File:Capture KB reset server.png

• Choose your server in the list

File:Capture KB reset server1.png

Looking for the part Management Technique and press the button Reset

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• Here, two cases may arise:

= You have an OS update =.

In this case a framework explaining the principle of reset appears:

File:Capture KB reset server3.png

A button allowing you to launch your reset also, tap.

Count the time of a typical installation for the installation of the OS on your server. At the end of the transaction you will receive a notification by mail.

If reset is not completed in time, we invite you to contact our support at the address support@ikoula.com so that we do the diagnosis.

= You do not have an OS to date =.

In this case a frame will appear and will inform you:

Click on the button update the OS in order to proceed to the updating of the operating system of your server. The operating system change will result in a discount auto reset after validation of the order.