Difference between revisions of "Open a ticket to Ikoula support team"

Revision as of 20:24, 24 March 2016

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	First of all visit you on-site https://extranet.ikoula.com et Click here to connect
	Enter your customer account ikoula and click on ' '. login ».
	To access the management tickets click on the blue button " '. TICKETING ».
	Click then on " '. OPEN A NEW TICKET »
	You can then choose between a problem concerning one of your current benefits or a whole " '. Another » problem. If you choose this last type directly the nature of the problem.
	If you choose " '. one of my current benefits » A dropdown you will select the relevant provision.
	Then choose the type of problem the following list : -OS -Network -Upgrade -Reset -Graphics resources -KVM access -SSH access -Access TS -Plesk license -Plesk interface Plesk -Plesk configuration -Extranet interface -Another
	Finally there you just enter a description and click on " '. CREATE TICKET »

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+<span data-link_translate_ru_title="Откройте билет на кронштейн Ikoula"  data-link_translate_ru_url="%D0%9E%D1%82%D0%BA%D1%80%D0%BE%D0%B9%D1%82%D0%B5+%D0%B1%D0%B8%D0%BB%D0%B5%D1%82+%D0%BD%D0%B0+%D0%BA%D1%80%D0%BE%D0%BD%D1%88%D1%82%D0%B5%D0%B9%D0%BD+Ikoula"></span>[[:ru:Откройте билет на кронштейн Ikoula]][[ru:Откройте билет на кронштейн Ikoula]]
 <span data-link_translate_pl_title="Otworzyć ticket do supportu Ikoula"  data-link_translate_pl_url="Otworzy%C4%87+ticket+do+supportu+Ikoula"></span>[[:pl:Otworzyć ticket do supportu Ikoula]][[pl:Otworzyć ticket do supportu Ikoula]]
 <span data-link_translate_ja_title="Ikoula ラケットにチケットを開く"  data-link_translate_ja_url="Ikoula+%E3%83%A9%E3%82%B1%E3%83%83%E3%83%88%E3%81%AB%E3%83%81%E3%82%B1%E3%83%83%E3%83%88%E3%82%92%E9%96%8B%E3%81%8F"></span>[[:ja:Ikoula ラケットにチケットを開く]][[ja:Ikoula ラケットにチケットを開く]]