Difference between revisions of "Open a ticket to Ikoula support team"

Revision as of 20:24, 24 March 2016

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	First of all visit you on-site https://extranet.ikoula.com et Click here to connect
	Enter your customer account ikoula and click on ' '. login ».
	To access the management tickets click on the blue button " '. TICKETING ».
	Click then on " '. OPEN A NEW TICKET »
	You can then choose between a problem concerning one of your current benefits or a whole " '. Another » problem. If you choose this last type directly the nature of the problem.
	If you choose " '. one of my current benefits » A dropdown you will select the relevant provision.
	Then choose the type of problem the following list : -OS -Network -Upgrade -Reset -Graphics resources -KVM access -SSH access -Access TS -Plesk license -Plesk interface Plesk -Plesk configuration -Extranet interface -Another
	Finally there you just enter a description and click on " '. CREATE TICKET »

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+<span data-link_translate_es_title="Abra un ticket al soporte de Ikoula"  data-link_translate_es_url="Abra+un+ticket+al+soporte+de+Ikoula"></span>[[:es:Abra un ticket al soporte de Ikoula]][[es:Abra un ticket al soporte de Ikoula]]
 <span data-link_translate_fr_title="Ouvrir un ticket au support Ikoula"  data-link_translate_fr_url="Ouvrir_un_ticket_au_support_Ikoula"></span>[[:fr:Ouvrir un ticket au support Ikoula]][[fr:Ouvrir un ticket au support Ikoula]]
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