Difference between revisions of "Cancel a subscription"

From EN Ikoula wiki
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<span data-link_translate_en_title="Cancel a subscription"  data-link_translate_en_url="Cancel a subscription"></span>[[:enCancel a subscription]][[en:Cancel a subscription]]
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<span data-link_translate_nl_title="Een abonnement opzeggen"  data-link_translate_nl_url="Een abonnement opzeggen"></span>[[:nl:Een abonnement opzeggen]][[nl:Een abonnement opzeggen]]
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==Introduction==  
 
==Introduction==  
  
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==How==
 
==How==
  
<b>Go at your customer space: https://orderng02.ikoula.com/cp/ and log in you.
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<b>Go at your customer space: https://orderng02.ikoula.com/cp/ and login.
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<br>
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Afterwards, you're going to click on '''management''':
 
<br>
 
<br>
  
Click on the tab "Compte" :  
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[[File:management.png |900px]]
<br>
 
  
[[File:Comptemenucp.PNG]]
 
 
<br />
 
<br />
Scroll down to the bottom of the page and click on "Abonnements":
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Scroll down to the bottom of the page and click on "Request Cancellation":
 
<br />
 
<br />
  
[[File:Abonnementsmenucp.PNG]]
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[[File:cancellation.png]]
  
Then click on the name of the service you want to cancel:
 
  
<br />
 
  
[[File:Resilierabonnement.PNG]]
 
<br />
 
And click on "Demander à résilier un abonnement": <br />
 
<br />
 
[[File:Resiliationpresta.PNG]]
 
<br />
 
 
</b>
 
</b>
  
 
[[Category:Customer_area]]
 
[[Category:Customer_area]]

Revision as of 09:43, 20 September 2021

enCancel a subscription nl:Een abonnement opzeggen

Introduction

Here you will find the procedure to cancel a subscription.

How

Go at your customer space: https://orderng02.ikoula.com/cp/ and login.


Afterwards, you're going to click on management:

Management.png


Scroll down to the bottom of the page and click on "Request Cancellation":

Cancellation.png