Error message MTA 5xx - Revision history

Cbrochot1072d at 15:13, 27 September 2021

2021-09-27T15:13:40Z

Ccunha64415 at 12:51, 18 September 2021

2021-09-18T12:51:26Z

Ccunha64415 at 13:29, 30 June 2021

2021-06-30T13:29:46Z

Chameleersb38d5 at 13:51, 24 August 2018

2018-08-24T13:51:27Z

Chameleersb38d5 at 13:45, 24 August 2018

2018-08-24T13:45:17Z

Chameleersb38d5 at 13:16, 24 August 2018

2018-08-24T13:16:13Z

Chameleersb38d5 at 13:14, 24 August 2018

2018-08-24T13:14:42Z

Chameleersb38d5: Created page with "== Error message == Reporting-MTA: dns; mailserver.yourdomain.abc
Action: failed
Final-Recipient: rfc822;name@yourdestination.abc
Status: 5.0.0
Remote-MTA:..."

2018-08-24T13:03:24Z

Created page with "== Error message == Reporting-MTA: dns; mailserver.yourdomain.abc Action: failed Final-Recipient: rfc822;name@yourdestination.abc Status: 5.0.0 Remote-MTA:..."

New page

== Error message ==
Reporting-MTA: dns; mailserver.yourdomain.abc 
Action: failed 
Final-Recipient: rfc822;name@yourdestination.abc 
Status: 5.0.0 
Remote-MTA: dns; mailserver.yourdestination.abc 
Diagnostic-Code: smtp; 554-mail.yourdestination.abc 
554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means. 

== Reason(s) ==
You have received this error message because your sending email server doesn’t respect one or more standards applicable to electronic mail and defined within RFC 822
It is possible that the MTA server rejected your message for one or more of the following reasons.
*The sending domain has been created recently. Know that by default a domain will be marked with a bad reputation, that it will build over
*The sending server has been blacklisted. This is probably since it is, or has been used, to send email in quantity or sending undesirable messages (SPAM).
*The configuration of your SPF Record is incomplete or has been incorrectly set up. The SPF Record allows one or more IP addresses to send email on behalf of the specified domain
*Reverse DNS does not return the same value; When you send with server mailserver.mydomain.abc that after a PING returns IP 123.456.789.123. However, a reverse DNS on this IP returns mailserver.otherdomain.abc. (You’ll get this value when you interrogate the IP with a PING -a command) In this case it is possible that the MTA rejects your message.
For obvious reasons some of the above are difficult to achieve within a mutualised hosting environment such as an Ikoula DirectAdmin structure. On one server you may find several registered DNS’ to whom will apply different usage methods.

== Solution(s) ==
To counteract on such unpleasantness you have the possibility to switch over to one of our dedicated server packages. As suggested by the error message itself you can also contact your recipient and have him or her request their IT services team if they have the possibility to whitelist your domain and/or email server.

@@ Line 2: / Line 2: @@
 <span data-link_translate_nl_title="Foutmelding MTA 5xx"  data-link_translate_nl_url="Foutmelding_MTA_5xx#Reden.28en.29"></span>[[:nl:Foutmelding MTA 5xx]][[nl:Foutmelding MTA 5xx]]
 <span data-link_translate_fr_title="Message d'erreur MTA 5xx"  data-link_translate_fr_url="Message d'erreur MTA 5xx"></span>[[:fr:Message d'erreur MTA 5xx]][[fr:Message d'erreur MTA 5xx]]
 == Error message ==

← Older revision		Revision as of 12:51, 18 September 2021
Line 24:		Line 24:
	To counteract on such unpleasantness you have the possibility to switch over to one of our dedicated server packages. As suggested by the error message itself you can also contact your recipient and have him or her request their IT services team if they have the possibility to whitelist your domain and/or email server.		To counteract on such unpleasantness you have the possibility to switch over to one of our dedicated server packages. As suggested by the error message itself you can also contact your recipient and have him or her request their IT services team if they have the possibility to whitelist your domain and/or email server.

−	[[Category:Web Hosting]] [[Category:Mail]]	+	[[Category:Web Hosting]] [[Category:Mail]] [[Category:Plesk]]

← Older revision		Revision as of 13:29, 30 June 2021
Line 24:		Line 24:
	To counteract on such unpleasantness you have the possibility to switch over to one of our dedicated server packages. As suggested by the error message itself you can also contact your recipient and have him or her request their IT services team if they have the possibility to whitelist your domain and/or email server.		To counteract on such unpleasantness you have the possibility to switch over to one of our dedicated server packages. As suggested by the error message itself you can also contact your recipient and have him or her request their IT services team if they have the possibility to whitelist your domain and/or email server.

−	[[Category:~~Shared_hosting~~]] [[Category:Mail]]	+	[[Category:Web Hosting]] [[Category:Mail]]

← Older revision		Revision as of 13:51, 24 August 2018
Line 1:		Line 1:
		+	<span data-link_translate_en_title="Error message MTA 5xx" data-link_translate_en_url="Error message MTA 5xx"></span>[[:en:Error message MTA 5xx]][[en:Error message MTA 5xx]]
		+	<span data-link_translate_nl_title="Foutmelding MTA 5xx" data-link_translate_nl_url="Foutmelding_MTA_5xx#Reden.28en.29"></span>[[:nl:Foutmelding MTA 5xx]][[nl:Foutmelding MTA 5xx]]
		+	<span data-link_translate_fr_title="Message d'erreur MTA 5xx" data-link_translate_fr_url="Message d'erreur MTA 5xx"></span>[[:fr:Message d'erreur MTA 5xx]][[fr:Message d'erreur MTA 5xx]]
		+
	== Error message ==		== Error message ==
	Reporting-MTA: dns; <b>mailserver.yourdomain.abc</b> <br>		Reporting-MTA: dns; <b>mailserver.yourdomain.abc</b> <br>

@@ Line 1: / Line 1: @@
 == Error message ==
-Reporting-MTA: dns; mailserver.yourdomain.abc <br>
+Reporting-MTA: dns; <b>mailserver.yourdomain.abc</b> <br>
 Action: failed <br>
-Final-Recipient: rfc822;name@yourdestination.abc <br>
+Final-Recipient: rfc822; <b>name@yourdestination.abc</b> <br>
 Status: 5.0.0 <br>
-Remote-MTA: dns; mailserver.yourdestination.abc<br>
+Remote-MTA: dns; <b>mailserver.yourdestination.abc</b><br>
-Diagnostic-Code: smtp; 554-mail.yourdestination.abc<br>
+Diagnostic-Code: smtp; <b>554-mail.yourdestination.abc</b><br>
 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.<br>

@@ Line 10: / Line 10: @@
 == Reason(s) ==
 You have received this error message because your sending email server doesn’t respect one or more standards applicable to electronic mail and defined within RFC 822
-It is possible that the MTA server rejected your message for one or more of the following reasons.
+It is possible that the [https://en.wikipedia.org/wiki/Message_transfer_agent MTA] server rejected your message for one or more of the following reasons.
 *The sending domain has been created recently. Know that by default a domain will be marked with a bad reputation, that it will build over
 *The sending server has been blacklisted. This is probably since it is, or has been used, to send email in quantity or sending undesirable messages (SPAM).
-*The configuration of your SPF Record is incomplete or has been incorrectly set up. The SPF Record allows one or more IP addresses to send email on behalf of the specified domain
+*The configuration of your [https://en.wikipedia.org/wiki/Sender_Policy_Framework SPF] Record is incomplete or has been incorrectly set up. The SPF Record allows one or more IP addresses to send email on behalf of the specified domain
 *Reverse DNS does not return the same value; When you send with server mailserver.mydomain.abc that after a PING returns IP 123.456.789.123. However, a reverse DNS on this IP returns mailserver.otherdomain.abc. (You’ll get this value when you interrogate the IP with a PING -a command) In this case it is possible that the MTA rejects your message.
 For obvious reasons some of the above are difficult to achieve within a mutualised hosting environment such as an Ikoula DirectAdmin structure. On one server you may find several registered DNS’ to whom will apply different usage methods.

← Older revision		Revision as of 13:14, 24 August 2018
Line 19:		Line 19:
	== Solution(s) ==		== Solution(s) ==
	To counteract on such unpleasantness you have the possibility to switch over to one of our dedicated server packages. As suggested by the error message itself you can also contact your recipient and have him or her request their IT services team if they have the possibility to whitelist your domain and/or email server.		To counteract on such unpleasantness you have the possibility to switch over to one of our dedicated server packages. As suggested by the error message itself you can also contact your recipient and have him or her request their IT services team if they have the possibility to whitelist your domain and/or email server.
		+
		+	[[Category:Shared_hosting]] [[Category:Mail]]