EN Ikoula wiki - User contributions [en]

I wish to transfer and assign one or subscriptions

2026-08-18T13:08:21Z

Amaillya9dfe:

[[:en:I wish to transfer and assign one or subscriptions]][[en:I wish to transfer and assign one or subscriptions]]
<span data-link_translate_he_title="אני רוצה העברה, הקצאת אחד או מנויים" data-link_translate_he_url="%D7%90%D7%A0%D7%99+%D7%A8%D7%95%D7%A6%D7%94+%D7%94%D7%A2%D7%91%D7%A8%D7%94%2C+%D7%94%D7%A7%D7%A6%D7%90%D7%AA+%D7%90%D7%97%D7%93+%D7%90%D7%95+%D7%9E%D7%A0%D7%95%D7%99%D7%99%D7%9D">[[:he:אני רוצה העברה, הקצאת אחד או מנויים]][[he:אני רוצה העברה, הקצאת אחד או מנויים]]
[[:ro:Doresc sa transfer şi atribui una sau abonamente]][[ro:Doresc sa transfer şi atribui una sau abonamente]]
<span data-link_translate_ru_title="Я хотел бы передачу и назначить один или подписки" data-link_translate_ru_url="%D0%AF+%D1%85%D0%BE%D1%82%D0%B5%D0%BB+%D0%B1%D1%8B+%D0%BF%D0%B5%D1%80%D0%B5%D0%B4%D0%B0%D1%87%D1%83+%D0%B8+%D0%BD%D0%B0%D0%B7%D0%BD%D0%B0%D1%87%D0%B8%D1%82%D1%8C+%D0%BE%D0%B4%D0%B8%D0%BD+%D0%B8%D0%BB%D0%B8+%D0%BF%D0%BE%D0%B4%D0%BF%D0%B8%D1%81%D0%BA%D0%B8">[[:ru:Я хотел бы передачу и назначить один или подписки]][[ru:Я хотел бы передачу и назначить один или подписки]]
[[:pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]][[pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]]
<span data-link_translate_ja_title="なあ、1 つ割り当てやサブスクリプションを転送する" data-link_translate_ja_url="%E3%81%AA%E3%81%82%E3%80%811+%E3%81%A4%E5%89%B2%E3%82%8A%E5%BD%93%E3%81%A6%E3%82%84%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%97%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E8%BB%A2%E9%80%81%E3%81%99%E3%82%8B">[[:ja:なあ、1 つ割り当てやサブスクリプションを転送する]][[ja:なあ、1 つ割り当てやサブスクリプションを転送する]]
<span data-link_translate_ar_title="وأود أن نقل وتعيين واحد أو الاشتراكات" data-link_translate_ar_url="%D9%88%D8%A3%D9%88%D8%AF+%D8%A3%D9%86+%D9%86%D9%82%D9%84+%D9%88%D8%AA%D8%B9%D9%8A%D9%8A%D9%86+%D9%88%D8%A7%D8%AD%D8%AF+%D8%A3%D9%88+%D8%A7%D9%84%D8%A7%D8%B4%D8%AA%D8%B1%D8%A7%D9%83%D8%A7%D8%AA">[[:ar:وأود أن نقل وتعيين واحد أو الاشتراكات]][[ar:وأود أن نقل وتعيين واحد أو الاشتراكات]]
<span data-link_translate_zh_title="我希望到转移和分配一个或订阅" data-link_translate_zh_url="%E6%88%91%E5%B8%8C%E6%9C%9B%E5%88%B0%E8%BD%AC%E7%A7%BB%E5%92%8C%E5%88%86%E9%85%8D%E4%B8%80%E4%B8%AA%E6%88%96%E8%AE%A2%E9%98%85">[[:zh:我希望到转移和分配一个或订阅]][[zh:我希望到转移和分配一个或订阅]]
<span data-link_translate_de_title="Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements" data-link_translate_de_url="Ich+w%C3%BCnsche+f%C3%BCr+die+%C3%9Cbertragung+und+Zuweisen+eines+oder+Abonnements">[[:de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]][[de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]]
[[:nl:Ik wil overdracht en toewijzen een of abonnementen]][[nl:Ik wil overdracht en toewijzen een of abonnementen]]
[[:it:Vorrei che per trasferimento e assegnare uno o abbonamenti]][[it:Vorrei che per trasferimento e assegnare uno o abbonamenti]]
[[:pt:Quem me dera a transferência e atribuir um ou assinaturas]][[pt:Quem me dera a transferência e atribuir um ou assinaturas]]
[[:es:Deseo transferencia y asignar uno o suscripciones]][[es:Deseo transferencia y asignar uno o suscripciones]]
[[:fr:Je souhaite transferer et ceder un ou des abonnements]][[fr:Je souhaite transferer et ceder un ou des abonnements]]
 

This article has been created by an automatic translation software. You can view the article source [[:fr:Je souhaite transferer et ceder un ou des abonnements|here]]. 

{{#seo:
|title=I wish to transfer and assign one or subscriptions
|title_mode=append
|keywords=these,are,your,keywords
|description=I wish to transfer and assign one or subscriptions
|image=Uploaded_file.png
|image_alt=Wiki Logo
}}

== I would like to transfer or assign one or more services ==
You can transfer or assign a service from your current account to another existing IKOULA customer account for various reasons (switching from a personal account to a business account or vice versa, change of company, company deregistration, etc.).

Below, we explain how to proceed. Please note that the procedure varies depending on the type of service you wish to transfer.

For example, you can independently manage the transfer of a Domain Name (NDD) and/or a Shared Hosting plan (HEB) directly from your customer area/extranet, whereas some other services require a more comprehensive procedure involving our teams for security reasons.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT:''' All invoices related to the service(s) included in the transfer request must be paid in full before the transfer can be processed.</div>

== Transferring a Domain Name (NDD) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=domain/index
Please follow these steps:
* Click the ID of the Domain Name (NDD) you wish to transfer.
* Go to the "Ownership Transfer" tab.
* Enter the email address of the new domain owner.
Please note that services can only be transferred to '''existing IKOULA customer accounts''', as we need to match the service with the receiving account. The new owner must therefore already have their own '''active IKOULA customer account'''.

Please also note that once the '''domain ownership transfer''' has been confirmed, the action is '''irreversible'''.

== Transferring a Shared Hosting plan (HEB) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=heb/index
Please follow these steps:
* Click the ID of the Shared Hosting plan (HEB) you wish to transfer.
* Click the "Administrative Management" button.
* In the left-hand menu, click "Change Owner".
* Enter the email address of the new hosting plan owner.
Please note that services can only be transferred to existing IKOULA customer accounts, as we need to match the service with the receiving account. The new owner must therefore already have their own active IKOULA customer account.

Please also note that once the '''ownership transfer''' has been confirmed, the action is '''irreversible'''.

== Transferring service(s) from one customer account to another — excluding Domain Names (NDD) and Shared Hosting plans (HEB) ==

This procedure applies to '''all services except Domain Names (NDD) and Shared Hosting plans (HEB)'''. For these two services, please refer to sections I and II above.

As a reminder, the party taking over the service(s) must first have their own IKOULA customer account. If necessary, they can create one at:
https://extranet.ikoula.com/index.php?r=site/register

a) To transfer or assign services from your account to another IKOULA customer account, you must complete two mandatory documents: the '''[https://extranet.ikoula.com/pdf/document_cession.pdf TRANSFER document]''' and the '''[https://extranet.ikoula.com/pdf/document_reprise.pdf TAKEOVER document]'''. Both documents are available from your Extranet at: https://extranet.ikoula.com/index.php?r=site/transfert-presta

b) The '''[https://extranet.ikoula.com/pdf/document_cession.pdf TRANSFER document]''' must be completed and signed by the '''current account holder / transferring party'''.
The document must be sent to us from the '''main email address associated with the transferring customer's account''' and must be accompanied by the following supporting documents.

* '''If the transferring account belongs to a business:'''
** A recent '''KBIS company registration certificate''', or any equivalent official document from the relevant commercial register confirming the company's existence and/or identity.
** A copy of the '''front and back of the national identity card''' of the person listed as the company representative on the KBIS.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.
* '''If the transferring account belongs to an individual:'''
** A copy of the '''front and back of the national identity card''' of the holder of the transferring account.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.

To make the process easier, you can click '''"Create Ticket"''' directly from the following page and attach your document:
https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

c) The '''[https://extranet.ikoula.com/pdf/document_reprise.pdf TAKEOVER document]''' document must be completed and signed by the '''new account holder / receiving '''. Likewise, this document must be sent from the '''main email address associated with the receiving customer's account'''. ('''NOTE:''' Supporting documentation may also be requested from the receiving party if there is any doubt regarding the legitimacy of the request or the customer's identity, for example in the event of duplicate records, identical names, or other identity-matching issues.)

To make the process easier, the receiving party can click '''"Create Ticket"''' directly from the following page and attach the document: https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

d) Once the '''TRANSFER''' and '''TAKEOVER''' documents have been duly completed and returned from the respective customer accounts, our teams will carry out the standard verification checks. (These checks include: Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID) '''. We will also verify that the information provided in the '''TRANSFER''' and '''TAKEOVER''' documents is fully consistent between both parties.

For example, on the '''TRANSFER''' document, the information relating to the receiving customer account must exactly match the information registered on that customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
Likewise, on the '''TAKEOVER''' document, the information relating to the transferring customer must exactly match the information registered on the transferring customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
If any discrepancy or error is identified, we will notify the sender of the relevant document ('''TRANSFER''' and/or '''TAKEOVER''') and ask them to correct the information in coordination with the transferring or receiving party, as applicable. The corrected document must then be returned to us.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT REMINDER: ''' All invoices related to the service(s) included in the transfer request must be '''paid in full before the service transfer can be processed.'''
</div>

e) '''If, and only if:''', the '''TRANSFER''' and '''TAKEOVER''' documents have been correctly completed and signed, all required supporting documents have been validated, andall invoices associated with the service(s) to be transferred have been paid in full. Our teams will then complete the '''administrative transfer of the service(s) between the two IKOULA customer accounts'''.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT :''' The Service ID remains unchanged after the transfer has been completed.</div>

[[Category:Customer area]]
[[Category:Interface]]

I wish to transfer and assign one or subscriptions

2026-08-18T12:55:19Z

Amaillya9dfe:

[[:en:I wish to transfer and assign one or subscriptions]][[en:I wish to transfer and assign one or subscriptions]]
<span data-link_translate_he_title="אני רוצה העברה, הקצאת אחד או מנויים" data-link_translate_he_url="%D7%90%D7%A0%D7%99+%D7%A8%D7%95%D7%A6%D7%94+%D7%94%D7%A2%D7%91%D7%A8%D7%94%2C+%D7%94%D7%A7%D7%A6%D7%90%D7%AA+%D7%90%D7%97%D7%93+%D7%90%D7%95+%D7%9E%D7%A0%D7%95%D7%99%D7%99%D7%9D">[[:he:אני רוצה העברה, הקצאת אחד או מנויים]][[he:אני רוצה העברה, הקצאת אחד או מנויים]]
[[:ro:Doresc sa transfer şi atribui una sau abonamente]][[ro:Doresc sa transfer şi atribui una sau abonamente]]
<span data-link_translate_ru_title="Я хотел бы передачу и назначить один или подписки" data-link_translate_ru_url="%D0%AF+%D1%85%D0%BE%D1%82%D0%B5%D0%BB+%D0%B1%D1%8B+%D0%BF%D0%B5%D1%80%D0%B5%D0%B4%D0%B0%D1%87%D1%83+%D0%B8+%D0%BD%D0%B0%D0%B7%D0%BD%D0%B0%D1%87%D0%B8%D1%82%D1%8C+%D0%BE%D0%B4%D0%B8%D0%BD+%D0%B8%D0%BB%D0%B8+%D0%BF%D0%BE%D0%B4%D0%BF%D0%B8%D1%81%D0%BA%D0%B8">[[:ru:Я хотел бы передачу и назначить один или подписки]][[ru:Я хотел бы передачу и назначить один или подписки]]
[[:pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]][[pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]]
<span data-link_translate_ja_title="なあ、1 つ割り当てやサブスクリプションを転送する" data-link_translate_ja_url="%E3%81%AA%E3%81%82%E3%80%811+%E3%81%A4%E5%89%B2%E3%82%8A%E5%BD%93%E3%81%A6%E3%82%84%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%97%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E8%BB%A2%E9%80%81%E3%81%99%E3%82%8B">[[:ja:なあ、1 つ割り当てやサブスクリプションを転送する]][[ja:なあ、1 つ割り当てやサブスクリプションを転送する]]
<span data-link_translate_ar_title="وأود أن نقل وتعيين واحد أو الاشتراكات" data-link_translate_ar_url="%D9%88%D8%A3%D9%88%D8%AF+%D8%A3%D9%86+%D9%86%D9%82%D9%84+%D9%88%D8%AA%D8%B9%D9%8A%D9%8A%D9%86+%D9%88%D8%A7%D8%AD%D8%AF+%D8%A3%D9%88+%D8%A7%D9%84%D8%A7%D8%B4%D8%AA%D8%B1%D8%A7%D9%83%D8%A7%D8%AA">[[:ar:وأود أن نقل وتعيين واحد أو الاشتراكات]][[ar:وأود أن نقل وتعيين واحد أو الاشتراكات]]
<span data-link_translate_zh_title="我希望到转移和分配一个或订阅" data-link_translate_zh_url="%E6%88%91%E5%B8%8C%E6%9C%9B%E5%88%B0%E8%BD%AC%E7%A7%BB%E5%92%8C%E5%88%86%E9%85%8D%E4%B8%80%E4%B8%AA%E6%88%96%E8%AE%A2%E9%98%85">[[:zh:我希望到转移和分配一个或订阅]][[zh:我希望到转移和分配一个或订阅]]
<span data-link_translate_de_title="Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements" data-link_translate_de_url="Ich+w%C3%BCnsche+f%C3%BCr+die+%C3%9Cbertragung+und+Zuweisen+eines+oder+Abonnements">[[:de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]][[de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]]
[[:nl:Ik wil overdracht en toewijzen een of abonnementen]][[nl:Ik wil overdracht en toewijzen een of abonnementen]]
[[:it:Vorrei che per trasferimento e assegnare uno o abbonamenti]][[it:Vorrei che per trasferimento e assegnare uno o abbonamenti]]
[[:pt:Quem me dera a transferência e atribuir um ou assinaturas]][[pt:Quem me dera a transferência e atribuir um ou assinaturas]]
[[:es:Deseo transferencia y asignar uno o suscripciones]][[es:Deseo transferencia y asignar uno o suscripciones]]
[[:fr:Je souhaite transferer et ceder un ou des abonnements]][[fr:Je souhaite transferer et ceder un ou des abonnements]]
 

This article has been created by an automatic translation software. You can view the article source [[:fr:Je souhaite transferer et ceder un ou des abonnements|here]]. 

{{#seo:
|title=I wish to transfer and assign one or subscriptions
|title_mode=append
|keywords=these,are,your,keywords
|description=I wish to transfer and assign one or subscriptions
|image=Uploaded_file.png
|image_alt=Wiki Logo
}}

== I would like to transfer or assign one or more services ==
You can transfer or assign a service from your current account to another existing IKOULA customer account for various reasons (switching from a personal account to a business account or vice versa, change of company, company deregistration, etc.).

Below, we explain how to proceed. Please note that the procedure varies depending on the type of service you wish to transfer.

For example, you can independently manage the transfer of a Domain Name (NDD) and/or a Shared Hosting plan (HEB) directly from your customer area/extranet, whereas some other services require a more comprehensive procedure involving our teams for security reasons.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT:''' All invoices related to the service(s) included in the transfer request must be paid in full before the transfer can be processed.</div>

== Transferring a Domain Name (NDD) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=domain/index
Please follow these steps:
* Click the ID of the Domain Name (NDD) you wish to transfer.
* Go to the "Ownership Transfer" tab.
* Enter the email address of the new domain owner.
Please note that services can only be transferred to '''existing IKOULA customer accounts''', as we need to match the service with the receiving account. The new owner must therefore already have their own '''active IKOULA customer account'''.

Please also note that once the '''domain ownership transfer''' has been confirmed, the action is '''irreversible'''.

== Transferring a Shared Hosting plan (HEB) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=heb/index
Please follow these steps:
* Click the ID of the Shared Hosting plan (HEB) you wish to transfer.
* Click the "Administrative Management" button.
* In the left-hand menu, click "Change Owner".
* Enter the email address of the new hosting plan owner.
Please note that services can only be transferred to existing IKOULA customer accounts, as we need to match the service with the receiving account. The new owner must therefore already have their own active IKOULA customer account.

Please also note that once the '''ownership transfer''' has been confirmed, the action is '''irreversible'''.

== Transferring service(s) from one customer account to another — excluding Domain Names (NDD) and Shared Hosting plans (HEB) ==

This procedure applies to '''all services except Domain Names (NDD) and Shared Hosting plans (HEB)'''. For these two services, please refer to sections I and II above.

As a reminder, the party taking over the service(s) must first have their own IKOULA customer account. If necessary, they can create one at:
https://extranet.ikoula.com/index.php?r=site/register

a) To transfer or assign services from your account to another IKOULA customer account, you must complete two mandatory documents: the '''[https://extranet.ikoula.com/pdf/document_cession.pdf TRANSFER document]''' and the '''[https://extranet.ikoula.com/pdf/document_reprise.pdf TAKEOVER document]'''. Both documents are available from your Extranet at: https://extranet.ikoula.com/index.php?r=site/transfert-presta

b) The '''TRANSFER''' document must be completed and signed by the '''current account holder / transferring party'''.
The document must be sent to us from the '''main email address associated with the transferring customer's account''' and must be accompanied by the following supporting documents.

* '''If the transferring account belongs to a business:'''
** A recent '''KBIS company registration certificate''', or any equivalent official document from the relevant commercial register confirming the company's existence and/or identity.
** A copy of the '''front and back of the national identity card''' of the person listed as the company representative on the KBIS.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.
* '''If the transferring account belongs to an individual:'''
** A copy of the '''front and back of the national identity card''' of the holder of the transferring account.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.

To make the process easier, you can click '''"Create Ticket"''' directly from the following page and attach your document:
https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

c) The '''TAKEOVER''' document must be completed and signed by the '''new account holder / receiving '''. Likewise, this document must be sent from the '''main email address associated with the receiving customer's account'''. ('''NOTE:''' Supporting documentation may also be requested from the receiving party if there is any doubt regarding the legitimacy of the request or the customer's identity, for example in the event of duplicate records, identical names, or other identity-matching issues.)

To make the process easier, the receiving party can click '''"Create Ticket"''' directly from the following page and attach the document: https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

d) Once the '''TRANSFER''' and '''TAKEOVER''' documents have been duly completed and returned from the respective customer accounts, our teams will carry out the standard verification checks. (These checks include: Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID) '''. We will also verify that the information provided in the '''TRANSFER''' and '''TAKEOVER''' documents is fully consistent between both parties.

For example, on the '''TRANSFER''' document, the information relating to the receiving customer account must exactly match the information registered on that customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
Likewise, on the '''TAKEOVER''' document, the information relating to the transferring customer must exactly match the information registered on the transferring customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
If any discrepancy or error is identified, we will notify the sender of the relevant document ('''TRANSFER''' and/or '''TAKEOVER''') and ask them to correct the information in coordination with the transferring or receiving party, as applicable. The corrected document must then be returned to us.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT REMINDER: ''' All invoices related to the service(s) included in the transfer request must be '''paid in full before the service transfer can be processed.'''
</div>

e) '''If, and only if:''', the '''TRANSFER''' and '''TAKEOVER''' documents have been correctly completed and signed, all required supporting documents have been validated, andall invoices associated with the service(s) to be transferred have been paid in full. Our teams will then complete the '''administrative transfer of the service(s) between the two IKOULA customer accounts'''.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT :''' The Service ID remains unchanged after the transfer has been completed.</div>

[[Category:Customer area]]
[[Category:Interface]]

I wish to transfer and assign one or subscriptions

2026-08-18T12:40:39Z

Amaillya9dfe:

[[:en:I wish to transfer and assign one or subscriptions]][[en:I wish to transfer and assign one or subscriptions]]
<span data-link_translate_he_title="אני רוצה העברה, הקצאת אחד או מנויים" data-link_translate_he_url="%D7%90%D7%A0%D7%99+%D7%A8%D7%95%D7%A6%D7%94+%D7%94%D7%A2%D7%91%D7%A8%D7%94%2C+%D7%94%D7%A7%D7%A6%D7%90%D7%AA+%D7%90%D7%97%D7%93+%D7%90%D7%95+%D7%9E%D7%A0%D7%95%D7%99%D7%99%D7%9D">[[:he:אני רוצה העברה, הקצאת אחד או מנויים]][[he:אני רוצה העברה, הקצאת אחד או מנויים]]
[[:ro:Doresc sa transfer şi atribui una sau abonamente]][[ro:Doresc sa transfer şi atribui una sau abonamente]]
<span data-link_translate_ru_title="Я хотел бы передачу и назначить один или подписки" data-link_translate_ru_url="%D0%AF+%D1%85%D0%BE%D1%82%D0%B5%D0%BB+%D0%B1%D1%8B+%D0%BF%D0%B5%D1%80%D0%B5%D0%B4%D0%B0%D1%87%D1%83+%D0%B8+%D0%BD%D0%B0%D0%B7%D0%BD%D0%B0%D1%87%D0%B8%D1%82%D1%8C+%D0%BE%D0%B4%D0%B8%D0%BD+%D0%B8%D0%BB%D0%B8+%D0%BF%D0%BE%D0%B4%D0%BF%D0%B8%D1%81%D0%BA%D0%B8">[[:ru:Я хотел бы передачу и назначить один или подписки]][[ru:Я хотел бы передачу и назначить один или подписки]]
[[:pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]][[pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]]
<span data-link_translate_ja_title="なあ、1 つ割り当てやサブスクリプションを転送する" data-link_translate_ja_url="%E3%81%AA%E3%81%82%E3%80%811+%E3%81%A4%E5%89%B2%E3%82%8A%E5%BD%93%E3%81%A6%E3%82%84%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%97%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E8%BB%A2%E9%80%81%E3%81%99%E3%82%8B">[[:ja:なあ、1 つ割り当てやサブスクリプションを転送する]][[ja:なあ、1 つ割り当てやサブスクリプションを転送する]]
<span data-link_translate_ar_title="وأود أن نقل وتعيين واحد أو الاشتراكات" data-link_translate_ar_url="%D9%88%D8%A3%D9%88%D8%AF+%D8%A3%D9%86+%D9%86%D9%82%D9%84+%D9%88%D8%AA%D8%B9%D9%8A%D9%8A%D9%86+%D9%88%D8%A7%D8%AD%D8%AF+%D8%A3%D9%88+%D8%A7%D9%84%D8%A7%D8%B4%D8%AA%D8%B1%D8%A7%D9%83%D8%A7%D8%AA">[[:ar:وأود أن نقل وتعيين واحد أو الاشتراكات]][[ar:وأود أن نقل وتعيين واحد أو الاشتراكات]]
<span data-link_translate_zh_title="我希望到转移和分配一个或订阅" data-link_translate_zh_url="%E6%88%91%E5%B8%8C%E6%9C%9B%E5%88%B0%E8%BD%AC%E7%A7%BB%E5%92%8C%E5%88%86%E9%85%8D%E4%B8%80%E4%B8%AA%E6%88%96%E8%AE%A2%E9%98%85">[[:zh:我希望到转移和分配一个或订阅]][[zh:我希望到转移和分配一个或订阅]]
<span data-link_translate_de_title="Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements" data-link_translate_de_url="Ich+w%C3%BCnsche+f%C3%BCr+die+%C3%9Cbertragung+und+Zuweisen+eines+oder+Abonnements">[[:de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]][[de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]]
[[:nl:Ik wil overdracht en toewijzen een of abonnementen]][[nl:Ik wil overdracht en toewijzen een of abonnementen]]
[[:it:Vorrei che per trasferimento e assegnare uno o abbonamenti]][[it:Vorrei che per trasferimento e assegnare uno o abbonamenti]]
[[:pt:Quem me dera a transferência e atribuir um ou assinaturas]][[pt:Quem me dera a transferência e atribuir um ou assinaturas]]
[[:es:Deseo transferencia y asignar uno o suscripciones]][[es:Deseo transferencia y asignar uno o suscripciones]]
[[:fr:Je souhaite transferer et ceder un ou des abonnements]][[fr:Je souhaite transferer et ceder un ou des abonnements]]
 

This article has been created by an automatic translation software. You can view the article source [[:fr:Je souhaite transferer et ceder un ou des abonnements|here]]. 

{{#seo:
|title=I wish to transfer and assign one or subscriptions
|title_mode=append
|keywords=these,are,your,keywords
|description=I wish to transfer and assign one or subscriptions
|image=Uploaded_file.png
|image_alt=Wiki Logo
}}

== I would like to transfer or assign one or more services ==
You can transfer or assign a service from your current account to another existing IKOULA customer account for various reasons (switching from a personal account to a business account or vice versa, change of company, company deregistration, etc.).

Below, we explain how to proceed. Please note that the procedure varies depending on the type of service you wish to transfer.

For example, you can independently manage the transfer of a Domain Name (NDD) and/or a Shared Hosting plan (HEB) directly from your customer area/extranet, whereas some other services require a more comprehensive procedure involving our teams for security reasons.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT:''' All invoices related to the service(s) included in the transfer request must be paid in full before the transfer can be processed.</div>

== Transferring a Domain Name (NDD) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=domain/index
Please follow these steps:
* Click the ID of the Domain Name (NDD) you wish to transfer.
* Go to the "Ownership Transfer" tab.
* Enter the email address of the new domain owner.
Please note that services can only be transferred to '''existing IKOULA customer accounts''', as we need to match the service with the receiving account. The new owner must therefore already have their own '''active IKOULA customer account'''.

Please also note that once the '''domain ownership transfer''' has been confirmed, the action is '''irreversible'''.

== Transferring a Shared Hosting plan (HEB) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=heb/index
Please follow these steps:
* Click the ID of the Shared Hosting plan (HEB) you wish to transfer.
* Click the "Administrative Management" button.
* In the left-hand menu, click "Change Owner".
* Enter the email address of the new hosting plan owner.
Please note that services can only be transferred to existing IKOULA customer accounts, as we need to match the service with the receiving account. The new owner must therefore already have their own active IKOULA customer account.

Please also note that once the '''ownership transfer''' has been confirmed, the action is '''irreversible'''.

== Transferring service(s) from one customer account to another — excluding Domain Names (NDD) and Shared Hosting plans (HEB) ==

This procedure applies to '''all services except Domain Names (NDD) and Shared Hosting plans (HEB)'''. For these two services, please refer to sections I and II above.

As a reminder, the party taking over the service(s) must first have their own IKOULA customer account. If necessary, they can create one at:
https://extranet.ikoula.com/index.php?r=site/register

a) To transfer or assign services from your account to another IKOULA customer account, you must complete two mandatory documents: the '''[https://extranet.ikoula.com/pdf/document_cession.pdf TRANSFER document]''' and the '''[https://extranet.ikoula.com/pdf/document_reprise.pdf TAKEOVER document]'''. Both documents are available from your Extranet at: https://extranet.ikoula.com/index.php?r=site/transfert-presta

b) The '''TRANSFER''' document must be completed and signed by the '''current account holder / transferring party'''.
The document must be sent to us from the '''main email address associated with the transferring customer's account''' and must be accompanied by the following supporting documents.

* '''If the transferring account belongs to a business:'''
** A recent '''KBIS company registration certificate''', or any equivalent official document from the relevant commercial register confirming the company's existence and/or identity.
** A copy of the '''front and back of the national identity card''' of the person listed as the company representative on the KBIS.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.
* '''If the transferring account belongs to an individual:'''
** A copy of the '''front and back of the national identity card''' of the holder of the transferring account.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.

To make the process easier, you can click '''"Create Ticket"''' directly from the following page and attach your document:
https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

c) The '''TAKEOVER''' document must be completed and signed by the '''new account holder / receiving '''. Likewise, this document must be sent from the '''main email address associated with the receiving customer's account'''. ('''NOTE:''' Supporting documentation may also be requested from the receiving party if there is any doubt regarding the legitimacy of the request or the customer's identity, for example in the event of duplicate records, identical names, or other identity-matching issues.)

To make the process easier, the receiving party can click '''"Create Ticket"''' directly from the following page and attach the document: https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

d) Once the '''TRANSFER''' and '''TAKEOVER''' documents have been duly completed and returned from the respective customer accounts, our teams will carry out the standard verification checks. (These checks include: Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID) '''. We will also verify that the information provided in the '''TRANSFER''' and '''TAKEOVER''' documents is fully consistent between both parties.

For example, on the '''TRANSFER''' document, the information relating to the receiving customer account must exactly match the information registered on that customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
Likewise, on the '''TAKEOVER''' document, the information relating to the transferring customer must exactly match the information registered on the transferring customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
If any discrepancy or error is identified, we will notify the sender of the relevant document ('''TRANSFER''' and/or '''TAKEOVER''') and ask them to correct the information in coordination with the transferring or receiving party, as applicable. The corrected document must then be returned to us.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT REMINDER: ''' All invoices related to the service(s) included in the transfer request must be '''paid in full before the service transfer can be processed.'''
</div>

e) '''If, and only if:''', the '''TRANSFER''' and '''TAKEOVER''' documents have been correctly completed and signed, all required supporting documents have been validated, andall invoices associated with the service(s) to be transferred have been paid in full. Our teams will then complete the '''administrative transfer of the service(s) between the two IKOULA customer accounts'''.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT :''' The Service ID remains unchanged after the transfer has been completed.</div>

[[Category:Customer area]]
[[Category:Interface]]

I wish to transfer and assign one or subscriptions

2026-08-18T12:39:07Z

Amaillya9dfe:

[[:en:I wish to transfer and assign one or subscriptions]][[en:I wish to transfer and assign one or subscriptions]]
<span data-link_translate_he_title="אני רוצה העברה, הקצאת אחד או מנויים" data-link_translate_he_url="%D7%90%D7%A0%D7%99+%D7%A8%D7%95%D7%A6%D7%94+%D7%94%D7%A2%D7%91%D7%A8%D7%94%2C+%D7%94%D7%A7%D7%A6%D7%90%D7%AA+%D7%90%D7%97%D7%93+%D7%90%D7%95+%D7%9E%D7%A0%D7%95%D7%99%D7%99%D7%9D">[[:he:אני רוצה העברה, הקצאת אחד או מנויים]][[he:אני רוצה העברה, הקצאת אחד או מנויים]]
[[:ro:Doresc sa transfer şi atribui una sau abonamente]][[ro:Doresc sa transfer şi atribui una sau abonamente]]
<span data-link_translate_ru_title="Я хотел бы передачу и назначить один или подписки" data-link_translate_ru_url="%D0%AF+%D1%85%D0%BE%D1%82%D0%B5%D0%BB+%D0%B1%D1%8B+%D0%BF%D0%B5%D1%80%D0%B5%D0%B4%D0%B0%D1%87%D1%83+%D0%B8+%D0%BD%D0%B0%D0%B7%D0%BD%D0%B0%D1%87%D0%B8%D1%82%D1%8C+%D0%BE%D0%B4%D0%B8%D0%BD+%D0%B8%D0%BB%D0%B8+%D0%BF%D0%BE%D0%B4%D0%BF%D0%B8%D1%81%D0%BA%D0%B8">[[:ru:Я хотел бы передачу и назначить один или подписки]][[ru:Я хотел бы передачу и назначить один или подписки]]
[[:pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]][[pl:Ja życzyć wobec przelew i przypisać jedną lub subskrypcji]]
<span data-link_translate_ja_title="なあ、1 つ割り当てやサブスクリプションを転送する" data-link_translate_ja_url="%E3%81%AA%E3%81%82%E3%80%811+%E3%81%A4%E5%89%B2%E3%82%8A%E5%BD%93%E3%81%A6%E3%82%84%E3%82%B5%E3%83%96%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%97%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E8%BB%A2%E9%80%81%E3%81%99%E3%82%8B">[[:ja:なあ、1 つ割り当てやサブスクリプションを転送する]][[ja:なあ、1 つ割り当てやサブスクリプションを転送する]]
<span data-link_translate_ar_title="وأود أن نقل وتعيين واحد أو الاشتراكات" data-link_translate_ar_url="%D9%88%D8%A3%D9%88%D8%AF+%D8%A3%D9%86+%D9%86%D9%82%D9%84+%D9%88%D8%AA%D8%B9%D9%8A%D9%8A%D9%86+%D9%88%D8%A7%D8%AD%D8%AF+%D8%A3%D9%88+%D8%A7%D9%84%D8%A7%D8%B4%D8%AA%D8%B1%D8%A7%D9%83%D8%A7%D8%AA">[[:ar:وأود أن نقل وتعيين واحد أو الاشتراكات]][[ar:وأود أن نقل وتعيين واحد أو الاشتراكات]]
<span data-link_translate_zh_title="我希望到转移和分配一个或订阅" data-link_translate_zh_url="%E6%88%91%E5%B8%8C%E6%9C%9B%E5%88%B0%E8%BD%AC%E7%A7%BB%E5%92%8C%E5%88%86%E9%85%8D%E4%B8%80%E4%B8%AA%E6%88%96%E8%AE%A2%E9%98%85">[[:zh:我希望到转移和分配一个或订阅]][[zh:我希望到转移和分配一个或订阅]]
<span data-link_translate_de_title="Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements" data-link_translate_de_url="Ich+w%C3%BCnsche+f%C3%BCr+die+%C3%9Cbertragung+und+Zuweisen+eines+oder+Abonnements">[[:de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]][[de:Ich wünsche für die Übertragung und Zuweisen eines oder Abonnements]]
[[:nl:Ik wil overdracht en toewijzen een of abonnementen]][[nl:Ik wil overdracht en toewijzen een of abonnementen]]
[[:it:Vorrei che per trasferimento e assegnare uno o abbonamenti]][[it:Vorrei che per trasferimento e assegnare uno o abbonamenti]]
[[:pt:Quem me dera a transferência e atribuir um ou assinaturas]][[pt:Quem me dera a transferência e atribuir um ou assinaturas]]
[[:es:Deseo transferencia y asignar uno o suscripciones]][[es:Deseo transferencia y asignar uno o suscripciones]]
[[:fr:Je souhaite transferer et ceder un ou des abonnements]][[fr:Je souhaite transferer et ceder un ou des abonnements]]
 

This article has been created by an automatic translation software. You can view the article source [[:fr:Je souhaite transferer et ceder un ou des abonnements|here]]. 

{{#seo:
|title=I wish to transfer and assign one or subscriptions
|title_mode=append
|keywords=these,are,your,keywords
|description=I wish to transfer and assign one or subscriptions
|image=Uploaded_file.png
|image_alt=Wiki Logo
}}

== I would like to transfer or assign one or more services ==
You can transfer or assign a service from your current account to another existing IKOULA customer account for various reasons (switching from a personal account to a business account or vice versa, change of company, company deregistration, etc.).

Below, we explain how to proceed. Please note that the procedure varies depending on the type of service you wish to transfer.

For example, you can independently manage the transfer of a Domain Name (NDD) and/or a Shared Hosting plan (HEB) directly from your customer area/extranet, whereas some other services require a more comprehensive procedure involving our teams for security reasons.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT:''' All invoices related to the service(s) included in the transfer request must be paid in full before the transfer can be processed.</div>

== I) Transferring a Domain Name (NDD) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=domain/index
Please follow these steps:
* Click the ID of the Domain Name (NDD) you wish to transfer.
* Go to the "Ownership Transfer" tab.
* Enter the email address of the new domain owner.
Please note that services can only be transferred to '''existing IKOULA customer accounts''', as we need to match the service with the receiving account. The new owner must therefore already have their own '''active IKOULA customer account'''.

Please also note that once the '''domain ownership transfer''' has been confirmed, the action is '''irreversible'''.

== II) Transferring a Shared Hosting plan (HEB) from one customer account to another ==
You must submit the transfer request '''YOURSELF and ONLY from your Customer Area''' at the following address:
https://extranet.ikoula.com/index.php?r=heb/index
Please follow these steps:
* Click the ID of the Shared Hosting plan (HEB) you wish to transfer.
* Click the "Administrative Management" button.
* In the left-hand menu, click "Change Owner".
* Enter the email address of the new hosting plan owner.
Please note that services can only be transferred to existing IKOULA customer accounts, as we need to match the service with the receiving account. The new owner must therefore already have their own active IKOULA customer account.

Please also note that once the '''ownership transfer''' has been confirmed, the action is '''irreversible'''.

== III) Transferring service(s) from one customer account to another — excluding Domain Names (NDD) and Shared Hosting plans (HEB) ==

This procedure applies to '''all services except Domain Names (NDD) and Shared Hosting plans (HEB)'''. For these two services, please refer to sections I and II above.

As a reminder, the party taking over the service(s) must first have their own IKOULA customer account. If necessary, they can create one at:
https://extranet.ikoula.com/index.php?r=site/register

a) To transfer or assign services from your account to another IKOULA customer account, you must complete two mandatory documents: the '''[https://extranet.ikoula.com/pdf/document_cession.pdf TRANSFER document]''' and the '''[https://extranet.ikoula.com/pdf/document_reprise.pdf TAKEOVER document]'''. Both documents are available from your Extranet at: https://extranet.ikoula.com/index.php?r=site/transfert-presta

b) The '''TRANSFER''' document must be completed and signed by the '''current account holder / transferring party'''.
The document must be sent to us from the '''main email address associated with the transferring customer's account''' and must be accompanied by the following supporting documents.

* '''If the transferring account belongs to a business:'''
** A recent '''KBIS company registration certificate''', or any equivalent official document from the relevant commercial register confirming the company's existence and/or identity.
** A copy of the '''front and back of the national identity card''' of the person listed as the company representative on the KBIS.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.
* '''If the transferring account belongs to an individual:'''
** A copy of the '''front and back of the national identity card''' of the holder of the transferring account.
'''NOTE:''' As your national identity card is a sensitive document, we recommend using our encrypted file-sharing tool: https://secret.ikoula.com/. This allows you to securely share the document with us. You simply need to send us the '''secure link containing your document''' by replying to the support ticket related to your request.

To make the process easier, you can click '''"Create Ticket"''' directly from the following page and attach your document:
https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

c) The '''TAKEOVER''' document must be completed and signed by the '''new account holder / receiving '''. Likewise, this document must be sent from the '''main email address associated with the receiving customer's account'''. ('''NOTE:''' Supporting documentation may also be requested from the receiving party if there is any doubt regarding the legitimacy of the request or the customer's identity, for example in the event of duplicate records, identical names, or other identity-matching issues.)

To make the process easier, the receiving party can click '''"Create Ticket"''' directly from the following page and attach the document: https://extranet.ikoula.com/index.php?r=site/transfert-presta alternatively, you can send it by email to sales@ikoula.com.

d) Once the '''TRANSFER''' and '''TAKEOVER''' documents have been duly completed and returned from the respective customer accounts, our teams will carry out the standard verification checks. (These checks include: Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID) '''. We will also verify that the information provided in the '''TRANSFER''' and '''TAKEOVER''' documents is fully consistent between both parties.

For example, on the '''TRANSFER''' document, the information relating to the receiving customer account must exactly match the information registered on that customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
Likewise, on the '''TAKEOVER''' document, the information relating to the transferring customer must exactly match the information registered on the transferring customer's IKOULA account, including: (Company name, First name / Last name, Postal address, Telephone number, Email address, Customer Account ID, etc.)
If any discrepancy or error is identified, we will notify the sender of the relevant document ('''TRANSFER''' and/or '''TAKEOVER''') and ask them to correct the information in coordination with the transferring or receiving party, as applicable. The corrected document must then be returned to us.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT REMINDER: ''' All invoices related to the service(s) included in the transfer request must be '''paid in full before the service transfer can be processed.'''
</div>

e) '''If, and only if:''', the '''TRANSFER''' and '''TAKEOVER''' documents have been correctly completed and signed, all required supporting documents have been validated, andall invoices associated with the service(s) to be transferred have been paid in full. Our teams will then complete the '''administrative transfer of the service(s) between the two IKOULA customer accounts'''.

<div style="background-color: #FFCC99;padding:20px"> '''IMPORTANT :''' The Service ID remains unchanged after the transfer has been completed.</div>

[[Category:Customer area]]
[[Category:Interface]]

File:Guidebook Commande M365 EN.pdf

2023-03-20T16:42:19Z

Amaillya9dfe:

Which Options on WinWhich Options on Windows Update for 2019 Windows servers ?dows Update for 2019 Windows servers ?

2020-10-01T09:58:40Z

Amaillya9dfe: Amaillya9dfe moved page Which Options on WinWhich Options on Windows Update for 2019 Windows servers ?dows Update for 2019 Windows servers ? to Which Options on Windows Update for Windows servers 2019?: Mauvais titre

#REDIRECT [[Which Options on Windows Update for Windows servers 2019?]]

Which Options on Windows Update for Windows servers 2019?

2020-10-01T09:58:40Z

==OBJECTIVE== 
This FAQ has been created for IKOULA users, who are willing to take control on new versions of Windows Updates.

==ABOUT THE NEW MICROSOFT STRATEGY:== 
Microsoft has integrated since the Windows 2016 version an automatic management for security patches and other cumulative patches updates, including an integration of restarts by default.

The new approach (Rule) of Windows Update must therefore allow its users to look after their own version, so that a large majority of Windows users have a fully patched version at all times, with only a few versions to support and an installed base that primarily uses one of the two newer versions.

==WHICH CONSTRAINTS ?== 
You can't decide which updates to install? There is no option to delay updates on Windows servers? Updates to new versions are mandatory. Windows servers can restart unexpectedly several times a day if the user does not change the default settings.

==RESPONSIBILITY==
Our policy for updating IKOULA's information systems and those of our customers is intended to guard against potential risks, which are increasingly numerous and restrictive.

Computer data is at the heart of our activity and risks can sometimes have serious consequences such as: :
* The spread of viruses and malware
* Computer intrusion and hacking
* Embezzlement
* The loss of confidential information

'''It is therefore the responsibility of the user if he or she takes the sole initiative to suspend (desactivate) the operating system update process.'''

==THE RECOMMENDED AVAILABLE OPTIONS:==

<pre style="color: red">Accessible from "Windows settings and updates and security"
</pre>

[[File:Windows_img1_EN.png]]

[[File:Windows_img2_EN.png]]

<pre style="color: red">Several choices are available for updates actions and parameters
</pre>

===SET THE DEFAULT ACTIVITY TIME ===
This is the first option available, it allows you to set the hours of activity for the Windows Update process.
'''Be careful :'''
There is no restart during this activity time slot, but this can occur if there is no current use anyway.

[[File:Windows_img3_EN.png]]

<pre style="color: red">Select « Change active hours »</pre>
Set active hours to let us know when you typically use this device. We will not automatically restart during business hours, and we will not restart without verifying that you are using it.

<pre style="color: red">Then, select « Change » if needed</pre>

[[File:Windows_img4_EN.png]]

===PAUSE UPDATES===
You can also decide to select “pause” for your updates, according to the date criteria you chose and depending on your servers’ availability.

'''This action if of course temporary, it can be extended to a maximum of 35 days and then it will resume as usual.'''

[[File:Windows_img5_EN.png]]

<pre style="color: red">Click on « pause updates »</pre>

[[File:Windows_img6.png]]

<pre style="color: red">You can also decide to extend the “pause updates” period, by using the advanced options section</pre>

[[File:Windows_img7_EN.png]]

==MANUAL OPTIONS THAT IKOULA DOES NOT RECOMMEND ==

===DISABLE THE WINDOWS UPDATE SERVICE===

Thanks to a PowerShell command, it’s possible to desactivate the updates process. They can then only be resumed at the initiative of the user (Server Administrator).
<pre style="color: red">As Administrator, enter from the PowerShell console the sequential commands listed here below:</pre>

Set-Service wuauserv -Startup disable (en anglais)
Stop-Service wuauserv -Force

<pre style="color: red">Set the service to “disabled start”</pre>

[[File:Windows_img8_EN.png]]

<pre style="color: red">Then, force “stop service” </pre>

<pre style="color: red">Then, force the update of register keys, from “Start/Execute” menu</pre>

[[File:Windows_img9.png]]

[[File:Windows_img10_EN.png]]

===Control of updates process===
<pre style="color: red">Available from "Windows parameters and updates and security"</pre>
Once the updates service is disabled, you can notice that the Windows Update process goes back to error (0x80070422) and no more processing has been in progress since the date indicated by the exclamation point.

[[File:Windows_img11.png]]

===REACTIVATE UPDATES PROCESS===
Reactivate the Windows Update service as an auto-start service.
<pre style="color: red">From the PowerShell console as Administrator, execute the following steps: </pre>
Set-service wuauserv -Startup Auto

[[File:Windows_img12.png]]

<pre style="color: red">Then, start the service</pre>
Start-Service wuauserv

[[File:Windows_img13.png]]

===Control of updates process===
<pre style="color: red"> Available from « Windows Updates » menu </pre>

The process resumes as agreed and listes some updates to run if necessary.



 
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